Mobile App
Same privacy protections as the web platform. Your app data syncs securely and never leaves our encrypted servers.
LEGAL REFERENCE
Your privacy is how we build trust
We handle your account details, payment history and gaming activity with the same care you'd expect from a brand built for Indonesia. This policy shows exactly what we...
Data ProtectionPayment SecurityAccount PrivacyTransparency
What we collect and why
When you open an account with ultra77, we collect your name, email, phone number and identity details to verify your age and location. We also track your gaming activity, deposit and withdrawal history, and device information to prevent fraud and comply with local regulations in supported regions. Your payment data — whether you use DANA, OVO, GoPay or QRIS — is encrypted
and never stored on our servers after each transaction completes. We use this information to keep your account secure, process payouts fairly and improve your experience.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Questions about your privacy
Team online
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours.
Account Settings
Review and update your personal information anytime in your account dashboard. You control what we display and how we contact you.
Data Requests
Request a copy of your personal data or ask us to delete your account. Submit requests through your account or email us directly.
TRUST MARKERS
How we protect your information
Encryption Standard
All data in transit uses TLS 1.2 encryption. Payment information is tokenized and never stored in plain text on our infrastructure.
Access Controls
Only authorized staff can view your account details, and only when needed to resolve your support request or prevent fraud.
Regular Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.
Fraud Detection
Our system monitors unusual login patterns, withdrawal requests and device changes to catch suspicious activity in real time.
Third-Party Compliance
Payment processors and hosting partners meet the same security standards we do. We audit their practices annually.
Incident Response
If a breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account and payment methods.
SIDE BY SIDE
Privacy across ultra77
Live Casino Tables
We don't record your gameplay or chat messages. Session data is deleted after 90 days unless needed for dispute resolution.
Slot Lobbies
Your spin history and winnings are tied to your account for payout verification only. We don't sell this data to third parties.
Sportsbook Markets
Betting history is kept private and used only to calculate your account balance and detect irregular betting patterns.
Payment Records
DANA, OVO, GoPay and QRIS transactions are logged for your receipt and our compliance records. You can download statements anytime.
Account Closure
When you close your account, we retain only what local law requires. Personal data is deleted within 30 days of your request.
Cookie Policy
We use cookies to remember your login and language preference. You can disable non-essential cookies in your browser settings.
What defines our privacy approach
Minimal Collection
We ask only for information needed to verify your identity, process payouts and keep your account secure. No unnecessary data gathering.
Local Compliance
We follow Indonesian data protection standards and regulations for supported regions. Your privacy rights are built into our platform.
No Third-Party Sales
We never sell your gaming history, betting patterns or contact details to advertisers, brokers or data brokers of any kind.
Transparent Logging
Every access to your account is logged with a timestamp. You can review login history and active sessions in your security settings.
Payment Isolation
DANA, OVO, GoPay and QRIS details are handled by certified payment processors. ultra77 never sees your full card or wallet credentials.
User Control
You decide how we contact you, what data we retain and when to delete your account. Privacy choices are always in your hands.
Privacy questions answered
We retain your gaming history for 7 years to comply with Indonesian financial regulations and dispute resolution. You can request older records be archived. After account closure, we delete non-essential data within 30 days.
Yes. Go to Account Settings > Privacy & Data, then select 'Download My Data'. We'll email you a complete record of your personal information, transactions and login history within 5 business days.
Completely. Payment details are encrypted and tokenized by our processor. ultra77 never stores your wallet credentials or card numbers. Each transaction is isolated and verified independently.
Only with payment processors and hosting providers who meet our security standards. We never sell your data to marketers, brokers or third parties. Sharing is limited to what's needed to run your account.
Your account becomes inactive immediately. We retain transaction records for 7 years per local law, but delete your personal details within 30 days. You can request faster deletion by emailing [email protected].
Email [email protected] with details of your concern. Our privacy team investigates within 48 hours and responds with findings and next steps. Serious issues are escalated to our security team immediately.
We use cookies only for login sessions and language preferences. No tracking cookies follow you across the web. You can disable all non-essential cookies in your browser or our privacy settings.